Contact On The Beach by dialing 0870 100 0012
All calls to this number will cost you 13 pence per minute plus your access charge. Please contact your telephone service provider to find out how much they charge you to access this number. Please make sure you have the bill payer’s permission before dialling. Other numbers are readily available to use to contact OnTheBeach and may be cheaper.
Founded in 1995, On The Beach have become one of the UK’s largest and most reputable travel agencies, sending over 1,000,000 people a year off to holiday On The Beach.
Based in Manchester, you can call On The Beach on 0870 100 0012
Other Useful On The Beach numbers
|Customer Service||0870 100 0012|
|Cancellations and Refund||0870 025 0001|
|Bookings||0870 025 0005|
|Complaints and Feedback||0870 025 0008|
Our number routes you directly through to the On The Beach call centre based in Manchester so you can speak to a customer service adviser regarding available destinations or to manage your booking. Call 0870 025 0005
You can get in contact with On the Beach by calling our dedicated number which will connect you straight through to their call centres. Calls to this number will cost 10p per minute plus your access charge. Please check with your service provider before calling 0870 100 0012
On The Beach believes in client satisfaction. It’s travel agents put in all efforts to plan a traveller’s dream vacation at a competitive price. So, if you’re planning for a family, honeymoon or beach vacation, then call the On The Beach contact number on 0870 100 0012 – after all, you need a fuss-free and relaxing vacation and not a stressful pre-vacation!
About On the beach holidays:
Planning a holiday can be a stressful task, unless you are happy to buy a ready made package off the shelf. If you want to choose your location, flights and hotel, it can be difficult to find exactly what you want to fit in with your budget. How much easier would it be if half of this work was done by a third party? On the Beach does this for its customers.
On the Beach are one of the leading online retailers of beach holidays in the UK and are proud of the services they offer. Entering the tour industry in 2004, this start-up business had a tough journey that begun in a terraced house in Macclesfield, England. However, the start-up has seen a tremendous growth and has been listed on the London Stock Exchange since 2015.
Currently, On the Beach sends approximately one million happy customers on a perfect beach holiday every year. To know and understand how they function and operate, and how they can help your book your tailor made holiday, dial On the Beach customer service number 0870 100 0012.
With a mission to become Europe’s leading online retailer of beach holidays, On the Beach has brought in significant changes to the already existing structure in which the tour operators and travel agents operate. The company has brought in scalable, flexible, and innovative solution with a strong customer value proposition and a low-cost base. The model is asset light and cash generative. If you would be interested to know in detail about On the Beach holidays and their services, please feel free to contact On the Beach customer service at 0870 100 0012.
On the Beach Opening Hours
On the Beach Head Office Address
|Head Office||Park Square, Bird Hall Lane, Cheadle, SK3 0XN.|
On the Beach Booking Policy
On the Beach booking policy has been formulated in a way that offers complete choice and comfort to its clients.
To book a holiday, a customer needs to visit their website, and then place the order. However, the order does not get confirmed instantly, but an ‘Order Request’ email is sent to the customer on behalf of On the Beach. This email contains the summary of the order placed by the customer.
A ‘Booking Confirmation’ email is sent to the customer once the bookings for the order are done with the individual suppliers and the price is matched to the prices stated on the website. In case the system is unable to book the holiday due to various factors such as fluctuating flight prices or hotel availability, the order is set to pending.
In these situations, the customer is contacted again by one of the advisors of On the Beach to discuss the available options. The customer is also given the choice to either cancel the booking at no cost, pay the additional cost and confirm the order, or look for a suitable alternative with the help of the advisors. To understand the complete flow of this process, dial the On the Beach booking number 0870 025 0005.
The best part of booking the holiday with On the Beach website is that the money is safe until the confirmation of all the bookings is done. On the Beach has a complete set of rules that define and regulate the way a booking is done, processed, cancelled, etc. For complete assistance regarding holiday bookings, contact On the Beach booking number 0870 025 0005 now.
On the Beach Cancellation Policy
Many a times, a person might have to cancel his/her holiday plans. This might be due to some unfortunate incident or unavoidable circumstances. Therefore, to deal with such situations smartly and ensuring that the customer stays happy, On the Beach holidays has formulated a well-planned cancellation policy. If you would like to know more about cancelling holiday bookings with On the Beach, dial On the Beach cancellations and refund number 0870 025 0001 to connect with one of their representatives.
To submit a cancellation request with On the Beach, a customer needs to visit their website, and submit the request through the “My Bookings” section of the website. It is important to remember that a customer cannot submit his/her cancellation request over the phone.
The cancellation charges for the bookings are not pre-defined. These vary as per the cancellation costs that need to be borne by the suppliers. When a customer decides to cancel his/her booking, he/she can do this without worry as the website allows the customer to get a clearer understanding of the cost involved on the screen before confirming the cancellation.
If you would like to have a better understanding about the cancellation process, the costs involved, etc., dial On the Beach cancellations number 0870 025 0001.
On the Beach ATOL Protection
To enjoy a perfect holiday, a person needs to plan beforehand and must ensure that he has enough finance to fully enjoy the holiday. But, there might be times when there is a severe issue arising unexpectedly or one of the travel suppliers begin facing a problem with the bookings. In such situations, the money saved and invested by the person in the holiday is at the highest risk.
Security and safety can be ensured to the customers, even in situations when their money is at such huge risk or they can be stranded in a foreign country. This is possible with the ATOL (Air Travel Organiser Licensing) trust.
The ATOL protection ensures complete security to the customer’s money and implies that their money is not at risk, even if one of the travel suppliers has a problem. A customer receives a copy of his ATOL certificate via email once the booking has been done.
The complete financial security offered by the ATOL trust to the customers is being offered by on the beach since 2011, when it became the first major online travel agent to create an ATOL approved trust. The company takes pride is stating that it has financially protected over 1 million customers’ holidays until 2016.
Along with the flight and hotel bookings, other bookings such as transfers, car hire and airport parking are also ATOL protected with on the beach holiday bookings. A customer is also provided with an option of transferring monies against an alternative booking (where one is available) or receive a refund. This is not the same as Travel Insurance however, and customers are still advised to take out appropriate insurance to cover their holiday plans.
For any complaints or feedback you can call On the Beach at 0870 025 0008